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Privacy Policy

Last Updated: 11/20/2025

 

This Privacy Policy explains how Faust Fabrication (“Company,” “we,” “our,” or “us”) collects, uses, shares, and protects your information when you visit our website or use our services.

 

By accessing our website or submitting information to us, you agree to the practices outlined in this Privacy Policy.

1. Information We Collect

 

A. Information You Provide Directly

 

We may collect personal information you provide when you:

  • Request a quote

  • Fill out a contact form

  • Call, email, or message us

  • Schedule an appointment

  • Make a purchase or payment

 

This may include:

  • Name

  • Phone number

  • Email address

  • Address or jobsite location

  • Project details

  • Photos or attachments you send

 

B. Automatically Collected Information

 

When you visit our website, certain data may be collected automatically:

  • IP address

  • Browser type

  • Device information

  • Pages visited

  • Time spent on the site

  • Cookies and tracking data (non-sensitive)

 

This information helps us improve the website and user experience.

2. How We Use Your Information

 

Faust Fabrication may use collected information to:

  • Provide quotes, services, and customer support

  • Schedule and confirm appointments

  • Communicate about your project or service requests

  • Improve our website and business operations

  • Send updates or service-related notifications

  • Maintain records for legal and accounting purposes

 

We do not use your information for automated decision-making or profiling.

3. How We Share Your Information

 

We do not sell your personal information.

 

We may share your information only in the following situations:

 

A. Service Providers

 

Trusted third parties that help us operate (e.g., payment processors, website hosting) may receive necessary information to perform their functions.

 

B. Legal Requirements

 

We may share information if required to:

  • Comply with Tennessee or federal law

  • Respond to lawful requests by authorities

  • Protect the rights or safety of Faust Fabrication or others

 

C. Business Necessity

 

If you request a service that requires outside specialists (e.g., engineers, material suppliers), we may share project-related details only with your permission.

4. Cookies & Tracking Technologies

 

Our website may use cookies or similar technologies to:

  • Improve site functionality

  • Enhance user experience

  • Track anonymous usage statistics

 

You can disable cookies through your browser settings, but some features may not function correctly.

5. Data Storage & Protection

 

We take reasonable measures to protect your information, including:

  • Secure communication when possible

  • Restricted access to customer data

  • Safe storage of digital and physical records

 

However, no system is 100% secure. By using our Site, you acknowledge that no online transmission is guaranteed to be completely protected.

6. Your Rights

 

Depending on your location and applicable law, you may have the right to:

  • Request access to the personal data we hold

  • Request corrections or updates

  • Request deletion of your information (in some cases)

  • Opt out of marketing communication

  • Limit the use of cookies

 

To exercise these rights, contact us at: cgfaust4@gmail.com

7. Data Retention

 

We retain personal information only as long as necessary for:

  • Providing services

  • Legal and tax requirements

  • Business recordkeeping

 

Once no longer needed, information may be securely deleted.

8. Children’s Privacy

 

Our website and services are not directed to children under 13 years old.

We do not knowingly collect information from children.

 

If you believe a child has provided us with personal data, contact us and we will remove it.

9. Third-Party Links

 

Our website may contain links to external sites.

We are not responsible for their content, policies, or practices.

10. Changes to This Privacy Policy

 

Faust Fabrication may update this Privacy Policy at any time. Updates will be posted on this page with a revised “Last Updated” date.

 

Continued use of the Site after changes indicates acceptance of the updated terms.

11. Contact Information

 

If you have questions regarding this Privacy Policy or your personal information, contact us:

 

Faust Fabrication

Email: cgfaust4@gmail.com

Phone: (423) 383-1481

State: Tennessee

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